Legal & policies
Clear policies before payment.
EverAddress's final customer policies are in legal review. They are not yet in effect, and no payment can be accepted until approved, effective versions are published.
Publication gate
No draft is presented as an agreement.
This page lists the intended scope of each customer document. Every link below is a bounded publication-status page, not a policy or contract.
- Status
- In final legal review — not yet in effect
- Published version
- none yet in effect
- Payment acceptance
- Blocked until the required approved versions are published and effective.
Core agreements
- Terms of ServiceWebsite, account, subscription, and mail-service relationship.Not in effect
- Privacy PolicyPersonal-data collection, use, sharing, retention, security, and privacy choices.Not in effect
- Acceptable Use PolicyPermitted and prohibited use of accounts, addresses, mail, and the platform.Not in effect
- Mail Handling AgreementReceipt, custody, imaging, storage, customer instructions, and disposition of physical mail.Not in effect
Mail, scanning & handling
- Scanning AuthorizationAuthorization and safeguards for opening and scanning selected mail.Not in effect
- Forwarding & Postage PolicyForwarding instructions, postage, carrier handling, charges, delivery risk, and tracking.Not in effect
- Package PolicyPackage eligibility, receipt, storage, forwarding, return, refusal, and handling charges.Not in effect
- Storage & Abandonment PolicyStorage periods, fees, account-closure handling, notices, holds, and lawful disposition.Not in effect
- Shredding AuthorizationCustomer authorization, safeguards, records, holds, and irreversible destruction of selected items.Not in effect
Billing & communications
- Refund & Cancellation PolicyPlan changes, cancellation timing, refunds, final charges, and mail handling after closure.Not in effect
- Electronic Communications ConsentElectronic notices, delivery methods, hardware requirements, withdrawal, and paper-copy requests.Not in effect
- Cookie PolicyCookies and similar technologies, their purposes, providers, durations, and available controls.Not in effect
Technology, privacy & security
- AI Feature DisclosureAutomated mail features, authorization, data handling, limitations, and customer controls.Not in effect
- Privacy RequestHow an eligible person can submit, verify, track, appeal, or authorize a privacy request.Not in effect
- Security PracticesDocumented administrative, technical, and physical safeguards and incident response.Not in effect
Postal onboarding
Accessibility
Questions about policy publication or the review status? Contact us.