How EverAddress works

See what arrived.
Decide what happens next.

Once your address is activated, eligible mail is checked into your online mailbox with an exterior image. Review what arrived, choose an available action, and follow its status from anywhere.

The interactive demo uses fictional sample mail and simulated staff actions.

The EverAddress fictional mobile demo showing a completed five-step open-and-scan request.
Actual EverAddress mobile interface · fictional sample mail
Actual EverAddress interface · fictional sample mail
  1. Complete required setup

    Choose a plan, verify identity, and complete PS Form 1583.

  2. Mail checks in

    Staff match eligible mail to your active account.

  3. Choose the next move

    See the actions available for that account and item.

  4. Follow every handoff

    Your dashboard updates as staff completes the work.

One clear path

One envelope. One visible path.

Your dashboard connects the physical item to the instruction you gave. See whether your address is active, what arrived, what you can do next, and where each request stands.

  1. The EverAddress setup interface showing required activation steps and the inactive-address notice.
    Actual EverAddress setup interface shown in its pre-activation state.

    01Before mail arrives

    Activate your address.

    Choose an eligible plan, add recipients, provide current identity evidence, and complete PS Form 1583. Your address and PMB appear only after required review, availability, final terms, and activation.

    • See plan details and final terms before purchase.
  2. The EverAddress fictional demo inbox showing mail search, status, and two checked-in items.
    Actual EverAddress inbox interface populated with fictional sample mail.

    02After activation

    See the envelope online.

    For an active account with check-in enabled, staff match eligible mail to an approved recipient and PMB, photograph the exterior, and publish it to your dashboard. The contents stay sealed unless you request an available open-and-scan action.

    • See the recipient, received date, and current status at a glance.
  3. The EverAddress fictional demo showing a completed five-stage open-and-scan request.
    Actual EverAddress mail-detail interface showing a fictional completed scan.

    03Your instruction

    Choose and track the next step.

    Choose from the actions available for that item and account. Any applicable service price, postage, handling, and terms appear before you confirm. Then the dashboard advances as staff completes the work.

    • Open and scan, forward, hold, return, or shred appear only when supported.

After you choose

Follow every request from confirmation to completion.

After you confirm an enabled action, the dashboard follows the people and physical work behind it.

Open and scan

When open and scan is available, contents are opened only after your authenticated request.

  1. Request received
  2. In the scan queue
  3. Opening and scanning
  4. Quality check
  5. Scan ready

Forward mail

Review the destination, supported method, postage, handling, and total before confirmation.

  1. Forwarding requested
  2. Preparing shipment
  3. Shipped

These post-activation paths explain status, not a turnaround promise. Tracking appears only when a carrier provides it.

The operating standard

What you can count on.

Physical mail is handled by people, not instant automation. The account reflects the current state without pretending the work has already happened.

See the security boundaries
  • Nothing opens without your request

    An enabled scan workflow opens contents only after an authenticated customer request.

  • Real work moves the status

    Customer-visible updates follow completed staff handling steps.

  • Charges appear before you commit

    Applicable service price, postage, handling, and total are displayed before a request can be submitted.

Registered CMRA

Registered with the Post Office responsible for delivery as a Commercial Mail Receiving Agency.

USPS does not endorse, sponsor, or certify EverAddress. Address acceptance varies by institution and jurisdiction.

See EverAddress in action.

Explore the interactive dashboard with fictional sample mail, or start setting up your address.