Contact

Send EverAddress a message.

Use the form for a general question or to report a possible security, privacy, or accessibility issue. Do not include passwords, identity documents, payment details, mail images, or other sensitive information.

A blank envelope on a desk beside a phone and navy cup, with a keyboard softly out of focus.

Send a message

How can we help?

Tell us what you need and provide a reply address. Topic selection helps categorize the submission; it does not promise a particular team or response time.

Submissions are recorded for review. The form states exactly what it stores and why before you send. A successful receipt does not guarantee a response time, and this form is not an emergency or secure-document channel.

Dawsonville package pickup

A real place to retrieve eligible packages.

For an activated account with package receiving enabled, eligible packages are stored in a locked office area until the item is ready for pickup.

EverAddress office

462 Memory Lane, Suite 120, Dawsonville, GA 30534

Pickup window

Sunday–Friday, 9:00 a.m.–6:00 p.m.
Closed Saturday.

Locked while held

Eligible packages stay in a locked office area while awaiting pickup.

Package-service availability—and supported carrier, item, size, storage, and fee rules—are confirmed before activation. Follow the ready-for-pickup instructions for your item before traveling to the office.

Reach the right team

Choose the closest topic.

  • Sales & questions

    New to EverAddress and weighing whether it fits your life or business? Start here.

  • Account question

    Use this topic for a non-sensitive account question. Never attach or paste identity documents or mail contents.

  • Press & media

    Writing about permanent addresses, virtual mailboxes, or life on the road? Reach our press contact.

  • Partnerships

    Retailers, service providers, and platforms that serve mobile people — let's talk about working together.

  • Campground & RV park partners

    Parks and campgrounds that want to offer EverAddress to their community.

  • RV creator affiliates

    Creators in the RV, nomad, and overlanding space who want to share the product with their audience.

  • Security reports

    Describe a possible issue without sharing credentials, identity files, mail scans, or exploit data that could harm another person.

  • Privacy questions

    Ask a general privacy question. Formal request handling and identity verification must be confirmed before sensitive data is submitted.

  • Accessibility feedback

    Describe a barrier, the page, and the browser or assistive technology involved without including sensitive account data.

Before you write

The demo and FAQ may answer it faster.

Many product questions are answered by the fictional interactive demo and FAQ. The demo simulates staff work, shipping, payment, and mail intelligence; it is not a live account.

Read the FAQ